QC Software WCS Improves Pleasant Company Distribution Center

QC Software WCS Improves Pleasant Company Distribution Center

QC Software is the leading provider of Tier 1 warehouse control systems to the warehousing and distribution industries. Since 1996, QC Software, utilizing state of the art technology combined with extensive research, development, and rigorous testing, has developed the QC Enterprise suite of products. Designed to be modular in nature, easily configurable, and platform independent, this highly scalable solution satisfies the needs of any size warehouse.


Pleasant Company based in DeForest Wisconsin has a distribution center which is responsible for direct-mail sales of all American Girl® merchandise to millions of households around the United States. Due to performance issues with their current Warehouse Control System (WCS), in conjunction with an upcoming system expansion, Pleasant Company required a replacement WCS that could be integrated without disrupting their current operations. The WCS had to be capable of receiving multi-stop orders from the Warehouse Management System (WMS), route the cartons to designated pick modules for order fulfillment processing, track the carton to ensure order integrity, and finally deliver the completed carton to the designated shipping lane.

When QC Software's WCS was installed, it exceeded the customer's expectations for performance and reliability. The advanced diagnostic capabilities provided insight into various operational anomalies that were not detected with the original system. QC Software's WCS system enabled Pleasant Company to process twice the volume that the previous system could handle with improved accuracy and performance.


According to Tom Verzi, vice-president of QC Software, “Configurability allows users to make system changes quickly and easily to handle any physical changes in the warehouse. Many of our clients have expanded their warehouses. This could be adding conveyor, adding a sorter, or anything “physical”. A quality WCS must be configurable; no hard coding is needed to “react” to physical changes within the warehouse.” Configurability also allows for quick changes; how cartons are processed within the warehouse.




Thomas A. Verzi Jr.
VP Sales & Marketing
TomVerzi@qcsoftware.com
QC Software, Inc.
www.qcsoftware.com
(513) 469-1424