Microsoft CRM or now Microsoft Dynamics CRM (version 3.0) was designed to support operations of any size – from several CRM users to hundred of users for large corporation.
Alba Spectrum, São Paulo +55-11-3444-4949, Curitiba 41-3016-9997, USA
+1-866-528-0577, 1-630-961-5918, México +52-55-535-04027, Europa
+44-20-8123-2580 or +45-36-96-5520, email
help@albaspectrum.com skype: albaspectrum
Microsoft CRM or now Microsoft Dynamics CRM (version 3.0) was designed to
support operations of any size – from several CRM users to hundred of users for
large corporation. Contrary to other Microsoft Dynamics ERP applications – Great
Plains, Navision, Axapta, Solomon, where MBS promotes different products on
different international markets, Microsoft Dynamics CRM is worldwide solution
and now it is time to consider it seriously for Brazilian enterprises. Let’s
consider some technical characteristics and background technologies:
• Windows Domain Integration. Microsoft Dynamics CRM is tightly integrated with
Windows Active Directory, MS Exchange (messaging or emailing plus workflow and
MS Exchange and Outlook events), MS Sharepoint (in very good progress), Full
Text Search, .Net (enabling you rich MS Visual Studio.Net C# or VB.Net
programming for MS CRM SDK)
• Member on Microsoft Dynamics family. Together with MS Dynamics NAV (Navision),
AX (Axapta), GP (Great {Plains), SL (Solomon), Microsoft Dynamics CRM is the
part of Dynamics. This more likely means that it is the CRM module strategy for
the future Dynamics unified product
• Localized MS CRM. From the standpoint of MS CRM it is just Brazilian
Portuguese language translation (taxation localization is out of scope for
majority of businesses, because taxation is ERP role, not CRM). In this sense
localization is done and ready for deployment
• Customization, Integration, Reporting, Data Migration and Conversion. MS CRM
has .Net MS CRM SDK exposure for programmer, and theoretically it is open
technology, ready for deployment by in-house developer. Also MS CRM has its own
migration tool (on the level of master records), plus Scribe Software allows you
popular migration scenarios, including historical transactions and notes. Alba
Spectrum has ACT! Connector for MS CRM to enable ACT! And MS CRM coexistence (to
save you MS CRM licenses – you can still use ACT! Licenses for ACT! Former
users)
• MS CRM Integration with Microsoft Dynamics ERP products. Integration for
Microsoft Dynamics GP is released, however Microsoft Dynamics GP is not
localized for Brazil, integration with Navision and Axapta are in progress and
available as third party solutions/modules. Please check with us
Alba Spectrum Group (
http://www.albaspectrum.com
http://www.greatplains.com.mx
http://www.enterlogix.com.br
http://www.ronix-systems.de ) - SAP Business One, Oracle: Oracle
E-Business Suite, Oracle Financials, Microsoft Business Solutions: Microsoft
Great Plains (Microsoft Dynamics GP), Microsoft CRM (Microsoft Dynamics CRM),
Microsoft Navision (Microsoft Dynamics NAV), Microsoft Axapta (Microsoft
Dynamics AX). We serve São Paulo, Rio de Janeiro, Salvador, Porto Alegre,
Brasilia, Belo Horizonte, Recife, Manaus and all the Brazil.
Alba Spectrum, São Paulo +55-11-3444-4949, Curitiba 41-3016-9997, USA
+1-866-528-0577, 1-630-961-5918, México +52-55-535-04027, Europa
+44-20-8123-2580 or +45-36-96-5520, email
help@albaspectrum.com skype: albaspectrum
|
Share: