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Support My Mac Offers Technical Support & Training to Ottawa


Contributed by supportmymac on Wednesday, May 03 @ 08:57:07 EDT

SupportMyMac.ca offers technical support & training to Macintosh users in the National Capital Area.

OTTAWA, ON -- May 3rd, 2006 -- SupportMyMac today announces new affordable and bilingual Macintosh support and training services in the National Capital region.

As a fresh new local business, SupportMyMac is excited to offer Macintosh users specialized training and software support specifically for the Mac OS X platform, filling an important void in the Ottawa area.

Using its unique Remote Assistance service, SupportMyMac can help troubleshoot a Mac from far away. The days of extra service charges are over; clients can now install a small application and securely obtain expert help with their system in the comfort of their own home or office. The easy-to-use iChat AV software (bundled with Mac OS X 10.4) is also employed for communication with clients; text, audio and video chats are all supported, at the customer's preference.

In contrast to big training institutes with classrooms that are often full, SupportMyMac offers a one-on-one learning approach. No longer must a user feel too intimidated to ask questions; with personalized training, the customer can better appreciate and unleash the power of their Mac.

"This service will dramatically change the way Mac users receive assistance and education with their computers" said Sam Arseneau, president of SupportMyMac.ca.

In addition to incident-based technical support, SupportMyMac also offers a variety of training to clients, ranging from a basic Mac OS X introduction to more advanced tasks. Popular software titles such as iLife (which includes iTunes, iPhoto, iMovie, iDVD and GarageBand) provide a great start for enhancing home videos and creating customized DVDs to share with the whole family.

For users considering a switch from PC to Mac, deciding which machine to get and figuring out which devices will still work no longer needs to be a headache. SupportMyMac will gladly assist in making a purchase and help to seamlessly merge existing data onto the new Mac.

SupportMyMac is ready to accept your call. Visit our web site at for more information.

CONTACT INFORMATION

Contact person : Samuel Arseneau

Telephone : +1 (613) 907-6154

E-mail: sam@supportmymac.ca

Website: http://www.supportmymac.ca

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