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MetricStream customer recognized for implementing best practices to achieve Best-in-Class performance
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MetricStream customer recognized for implementing best practices to achieve Best-in-Class performance
MetricStream, Inc., the market leader in enterprise-wide Governance, Risk, Compliance
(GRC) and Quality Management solutions, today announced that Aberdeen Group's
recent report titled "The Cost of Quality: Benchmarking Enterprise Quality
Management" measured benefits of implementing quality management systems
and recognized a MetricStream customer, Fairchild Semiconductor (NYSE: FCS), for
successfully implementing an enterprise-wide quality management and compliance
system to achieve Best-in-Class operational performance.
The study found that Best-in-Class manufacturers are over three times more likely
to implement quality management systems. Best in class manufacturers were defined
as the top 20% of performers in a weighted average across three KPIs: Defects
per Million Opportunities, First Pass Yield, and Overall Yield.
Among 333 manufacturers studied, the report highlights Fairchild Semiconductor,
one of MetricStream's customers in the hi-tech manufacturing industry. "Our
findings are clear that Best-in-Class organizations are leveraging automated
tools for managing quality workflows, alerts, RMAs, supplier scorecards, nonconformance
and CAPA, quality dashboards and audits," said Matthew Littlefield, a Manufacturing
Research Analyst with the Aberdeen Group and author of the report. "Technology
enablers, MetricStream, play a crucial role in transforming disparate silos
of quality data into actionable intelligence to improve product quality and
reduce costs."
Based on the findings Littlefield adds the following recommendations to achieve
Best-in-Class performance:
Measure the cost of quality. Doing so is a necessary first step to creating
a Best-in-Class quality management system.
Automate quality processes that enable Best-in-Class performance, including:
Genealogy and Traceability, SPC, Quality Dashboards, and Audit Documentation.
Implement an Enterprise-Wide Quality Management System and focus on creating
real time interoperability with plant floor automation, MES, and SCM.
The report can be downloaded from MetricStream's website at www.metricstream.com.
"We are excited about the findings of this Aberdeen report. It demonstrates
the value of MetricStream's comprehensive software solutions for managing quality
and compliance programs within an organization as well as for streamlining business
processes involving suppliers and customers," said Shaf Begen, Director
of Product Marketing at MetricStream.
About MetricStream
MetricStream is a market leader in Enterprise-wide Governance, Risk, Compliance
(GRC) and Quality Solutions for global corporations. MetricStream solutions
are used by leading corporations such as Pfizer, Philips, American Airlines,
NASDAQ, Sandisk, BP, Entergy, Subway, Fairchild Semiconductor, Hitachi and TaylorMade-Adidas
Golf in diverse industries such as Pharmaceuticals, Medical Devices, Automotive,
Food, High Tech Manufacturing, Energy and Financial Services to manage their
quality processes, regulatory and industry-mandated compliance and corporate
governance initiatives, as well as by over a million compliance professionals
worldwide via the ComplianceOnline.com portal. MetricStream is headquartered
in Redwood Shores, California and can be reached at www.metricstream.com.
About Aberdeen Group, a Harte-Hanks Company
Aberdeen is a leading provider of fact-based research and market intelligence
that delivers demonstrable results. Having benchmarked more than 30,000 companies
in the past two years, Aberdeen is uniquely positioned to educate users to action:
driving market awareness, creating demand, enabling sales, and delivering meaningful
return-on-investment analysis. As the trusted advisor to the global technology
markets, corporations turn to Aberdeen for insights that drive decisions. For
additional information, visit Aberdeen http://www.aberdeen.com
or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748
or go to http://www.harte-hanks.com
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