Delta L Printing, provider of on demand printing and digital media

services, releases a new version of its Printer Diamond software package that

streamlines operations for course materials production and distribution. The software

is successfully used for a number of remote courses offered by

Statewide Programs of Pennsylvania State University.



Using the new software package, students can order course materials

online, check status of their order, track shipments, see

latest announcements and updates, technical support FAQ, report problems and

order replacements.



"The new additions highly reduced amount of student's phone calls to the office,

inquires and complaints", - says Alex Heiphetz, President of Delta L Printing.

"Now they can receive all information regarding their course materials online

at any time. And, if some of the students do need to call - detailed information

about their order, shipments, replacement requests and status is immediately available to

both production team and program coordinators."



"Orders entered by students in the system are immediately available for Delta L Printing production

team for processing and fulfillment", - adds Alex Heiphetz. "This is what allows us to produce

materials for the courses on demand, as orders are submitted, and ship them to students

within one business day - avoiding delays, over- or under- orders."



Delta L Printing provides on-demand DVD production, materials packaging, shipment

and materials-related technical support for remote courses offered by the office of

Statewide Programs of Pennsylvania State University. Printer Diamond software package,

which is used to streamline the operations, includes the following options:

Students' area:
*ordering of course materials
*review order status, track shipment
*report shipping problem
*review technical support FAQ
*report VHD / DVD problem, request replacement
*check replacement status

Production team / course coordinators' area:
* review submitted orders, search orders
* record and review shipping information
* review problem reports, replacement requests, record and review status
* review various statistical and financial reports

More information about Delta L Printing and its services can be obtained at
http://www.deltalprinting.com