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Westlink Distribution DBA www.discountjanitorialsupply.com announces its new Rapid Reward Points program today.
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Westlink Distribution DBA www.discountjanitorialsupply.com announces its new Rapid Reward Points program today.
While most people go to Costco or a warehouse club to purchase janitorial supplies and cleaning products discountjanitorialsupply.com serves up a fresh idea in an out dated industry. While the new trend of purchasing janitorial supplies online has increased, we are tailoring our online store to fit our new customers. We know that our customers order the same cleaning and janitorial maintenance supplies every month on average. We looked at what our competitors were doing and said to ourselves how are we different from the current influx of online janitorial suppliers. We decided as a team that having a program that actually paid our customers each time they shopped would bring about a customer base much like that of Southwest Airlines, Visa or many of the successful companies already using a reward based program. The next step was implementing some of our new customer features such as having a one page check out to save time, the ability to reorder past products in their customer account quickly.
“We are customer driven says John Westerholt the CEO of the Portland Oregon based company.”We are customers ourselves and we want to get into the heads of our online patrons so we can make sure they get what they need fast, effectively and at a competitive price. We know what we want from an online e-tailer or a brick storefront and that’s what we try to provide for our customers. We want ease of use, a staff that has background knowledge of the products they sell and prompt courteous service each and every time we receive a call or online order. It’s the basic business skills that keep our customers coming back and that’s the most important part of what we do and where our future lies. We don’t just sell cleaning and janitorial supplies says John, we sell service and our word, and at a time where customer service and someone’s word is at an all time low, we raise the bar by providing what used to be the basics of business. Our customers are the most important people though our online door everyday and we treat them that way.
For more details: P.O Box 1654, Lake Oswego Oregon 97035-1-888-777-6685
Emai us: info@discountjanitorialsupply.com
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